Shipping Policy

Free Shipping- Most orders $99.00 and over ordered from rivercitymusic.us.com SHIP FOR FREE within the Cont USA.  We do not ship anywhere else.  Items marked as "Oversized" are not eligible for free shipping. Those orders will ship using our Standard Shipping rate.

Buyer assumes all shipping costs, to be paid at time of purchase.
Please allow one to two business days to processing before shipment.
Shipping costs will not be refunded for returns. The buyer must assume all shipping costs when returning an item.
Items being shipping via school dropoff will be delivered on the school's next scheduled weekly visit.
In-Store Pickups-You can choose to pick items up at our Washington location at any time. Please call ahead to make sure that your item is at the store before coming to pick it up. Be prepared to present identification and the purchasing credit card during pickup.
NOTE: River City Music reserves the right to hold, delay, or cancel any order that it seems suspect or fraudelent. To resolve such cases additional information may be requested from the customer. It is the responsibility of the customer to prove their identity. The best way for customers to avoid triggering a potential fraud hold on their order is to make sure that their shipping name and address matches their billing name and address when placing the order.
For any questions or concerns, please call 636-239-9674 or click here to send an email.