10 Day Money Back Guarantee
River City Music wants you to be fully satisfied with your purchase. River City Music has a 10 day return policy from the date of purchase. Please read the terms below carefully to ensure that your item is returnable and done correctly. Some items are not returnable.
All refunds will be returned in the format paid. Cash returns over $100 will be issued a company check. Purchases made by check will be refunded 15 days after to purchase to allow time to clear the bank.
The following items are not eligible for return:
- Sheet Music
- Books
- Reeds
- Mouthpieces
- Strings
- Harmonicas
- Microphones
- Tubes
- Clothing
- Compact discs
- Vinyl records
- DVDs
- Clearance or Sale items
- Gift certificates
- Software
- Turntable Stylus
Returned items must be in their original condition and packaging. Returned items not in their original condition will be charged a 25% restocking fee. Gift Certificates cannot be redeemed for cash and are not replaceable if lost or stolen.
Special orders are non-returnable. All deposits on special orders are non-refundable.
Cancelled layaways are subject to a 25% restocking fee.
For answers to any questions about our return policy, please call 636-239-9674 or click here to send an email.